Frequently Asked Questions
general
How does a 1-on-1 online class work?
You join your tutor on Zoom or our LMS platform at the scheduled time. Each session is dedicated entirely to you — no group, no distractions. Your tutor uses a digital whiteboard, screen sharing, and audio so you can read together as if sitting side by side.
How does a 1-on-1 online class work?
You join your tutor on Zoom or our LMS platform at the scheduled time. Each session is dedicated entirely to you — no group, no distractions. Your tutor uses a digital whiteboard, screen sharing, and audio so you can read together as if sitting side by side.
Are the teachers qualified?
Yes. All our 50+ teachers are graduates of Al-Azhar or equivalent institutions, hold Ijazahs in Quran recitation, and are native Arabic speakers. Each goes through a rigorous internal assessment before joining.
Are the teachers qualified?
Yes. All our 50+ teachers are graduates of Al-Azhar or equivalent institutions, hold Ijazahs in Quran recitation, and are native Arabic speakers. Each goes through a rigorous internal assessment before joining.
Can I choose a male or female teacher?
Absolutely. We have both male and female certified tutors. You can specify your preference when registering, and we will match you accordingly.
Can I choose a male or female teacher?
Absolutely. We have both male and female certified tutors. You can specify your preference when registering, and we will match you accordingly.
pricing
Do you offer a free trial?
Yes — we offer 2 free trial sessions for every new student. No credit card required. You can use the trials to assess the teacher, the platform, and your own commitment level before subscribing.
Do you offer a free trial?
Yes — we offer 2 free trial sessions for every new student. No credit card required. You can use the trials to assess the teacher, the platform, and your own commitment level before subscribing.
Is there a sibling discount?
Yes — we offer a 10% discount for each additional sibling enrolled in any of our programs. The discount applies as long as all siblings remain active.
Is there a sibling discount?
Yes — we offer a 10% discount for each additional sibling enrolled in any of our programs. The discount applies as long as all siblings remain active.
Can I cancel or pause my subscription?
Yes. You can cancel any time before your next billing cycle. Pauses for travel or holidays are also accommodated — just contact us in advance.
Can I cancel or pause my subscription?
Yes. You can cancel any time before your next billing cycle. Pauses for travel or holidays are also accommodated — just contact us in advance.
classes
How long is each class?
You choose: 30, 45, or 60 minutes per session. We recommend 30-minute sessions for young children and 45-60 minutes for older students and adults.
How long is each class?
You choose: 30, 45, or 60 minutes per session. We recommend 30-minute sessions for young children and 45-60 minutes for older students and adults.
What if I miss a class?
Notify us at least 4 hours in advance and we will reschedule at no cost. Last-minute cancellations may forfeit the session, but we are flexible for genuine emergencies.
What if I miss a class?
Notify us at least 4 hours in advance and we will reschedule at no cost. Last-minute cancellations may forfeit the session, but we are flexible for genuine emergencies.
What time zones do you cover?
We have teachers available 24/7 across all major time zones — UK, Europe, Americas, Middle East, Africa, Asia, and Australia.
What time zones do you cover?
We have teachers available 24/7 across all major time zones — UK, Europe, Americas, Middle East, Africa, Asia, and Australia.
technical
What do I need to get started?
A computer or tablet, a stable internet connection, and a webcam + microphone (most laptops and phones have these built-in). We will guide you through the setup in your first session.
What do I need to get started?
A computer or tablet, a stable internet connection, and a webcam + microphone (most laptops and phones have these built-in). We will guide you through the setup in your first session.
What platform do you use for live classes?
We use our own LMS at system.wazakir.com which integrates video calls, scheduling, and progress tracking. We also support Zoom for students who prefer it.
What platform do you use for live classes?
We use our own LMS at system.wazakir.com which integrates video calls, scheduling, and progress tracking. We also support Zoom for students who prefer it.